-Monitored and Recorded Phone System
-Training programs for employees and well defined operating policies and procedures
-24 hour owner coverage
-Detailed reporting systems
-Experience dealing with all types of calls - police, retail, insurance, heavy recovery and service, etc.
-Extensive knowledge of the towing and roadside industry
-Contingency plan for power outages
-Computer mapping programs
-Work order management software to document every request
-Experienced in tow industry software
-Weekend and Holiday Coverage